Returns

If you have a need to consider returns, you likely ordered a Love Lens from us, and for that, we THANK YOU! It encourages us to know that there are hopeful people like you who want to see themselves and others through a lens of love.

We believe that every person who gets a Love Lens will be super impacted by its meaning. But if you are dissatisfied with your lens, we are here to help you.

Returns for applicable products can be made within 30 days of purchase.

Custom engraved items are final sale. If there is an error in your custom engraving, email us at help@thelovelens.org.

Sale and clearance items are final sale.

You may return any items that don’t fall within the categories listed above. Please return your items in their original condition, with the packaging included with your order. To start a return, email help@thelovelens.org within 30 days of receiving your order.

Please note: All postage costs for returns must be covered by the customer. Please do not mail us anything before first getting in touch at help@thelovelens.org.